What does KalyaaNa mean?

The name KalyaaNa comes from modern Sanskrit (Hindu) and simply translates to ‘the wellbeing of others’. Wellness is a state of wellbeing essentially a state of balance or equilibrium with one’s own life and lifestyle. Wellness implies that you take time out for your own well being. Indeed, we all aspire to a lifestyle which brings us increased health, happiness and wholeness. The understanding of ‘wholeness’ is integral to the experience and meaning of wellness. According to deep wisdom teachings the symbol of the Buddha embodied in our logo draws from the essential meaning behind the Buddha statue being a symbol of enlightenment and meditative state of awareness. Through the cultivation of rest, relaxation, mind-body purification and a completely personal and thorough inquiry we may come to experience in a small but profound way an awakening of the self. It is with this motivation and understanding that KalyaaNa is inspired and strives to achieve. KalyaaNa Spa & Wellness Retreat provides a focus for rejuvenation, relaxation and meditation; a modern sanctuary of peace and tranquility where you can liberate yourself from the stresses encountered with modern-day living. The retreats meditative practices  incorporate mindfulness practices (breathing, concentration, awareness) with metta practices (loving kindness).

 

Can I stay at KalyaaNa Spa & Wellness Retreat for accommodation only?

What makes KalyaaNa unique, is that it is an exclusively private spa & wellness retreat which offers accommodation as part of a stay.  The retreat is essentially designed for those interested in a travel experience that combines health and wellbeing with delicious cuisine, luxurious home comforts, an extensive range of therapies & healing modalities and rejuvenating spa treatments and all in one!

 

How do I book wellness treatments?

Guests at KalyaaNa are able to enjoy an extensive range of healing wellness services at the KalyaaNa Spa. All treatments and activities are booked at the time of your initial retreat reservation to ensure availability. Please let us know in advance if you have any special health or physical considerations that may affect your treatments at the KalyaaNa spa. Should you have any requests, or require assistance in choosing a treatment to best suit your needs, you are welcome to contact our reception (08) 9761 1420 or email relax@kalyaanawellnessretreat.com.au

 

What is included in my stay?

Select from an existing package stay, or choose the personalized option of a custom-designed retreat to suit your individual needs. The choice of retreat package you select is entirely yours and is made in consultation with your hosts! KalyaaNa offers a large choice of therapeutic treatments from the KalyaaNa wellness spa treatment menu. A retreat stay may include wellness services such as massage, a culinary master class, sound healing, ZenFit Fusion or meditation, and may include all or some healthy spa cuisine. We customise our retreat stays to ensure best outcome for our guests experience therefore we recommend a phone call to one of our retreat hosts to help you plan your retreat stay. We then either email you a quotation or in the case of our less complex retreats are able to quote you over the phone. Everyone is unique, so essentially each retreat program we create is tailored to your ‘retreat’ goals, life situation, and circumstances. When personalizing your custom-designed retreat we have a minimum three (3) night (max. 21 night) stay, with guests required to purchase a minimum of two (2) treatments per person at the KalyaaNa Spa.

 

What can I expect from my experience at the KalyaaNa Spa & Wellness Retreat?

To cultivate the best in yourself and nourish your physical, spiritual and emotional self. With busy stressful lives and an environment full of pollutants, it can be hard to find balance. A stay at the retreat promises to help restore the balance by offering a holistic program specially designed to alleviate stress and maintain optimum health through healthy eating, exercise and pampering.  You will leave the retreat with clarity, direction, a feeling of well-being and a desire to make positive, permanent changes in your life.

 

What type of people go to the KalyaaNa Spa & Wellness Retreat?

People of all ages and walks of life come to the KalyaaNa Spa & Wellness Retreat – whether to manage their weight, improve their diet, stop smoking, combat stress or to just take some well earned time out from their busy world.

 

Do many people come on their own?

Many of our guests choose to travel solo and come on their own and the retreat offers an environment which is very comfortable for them.

 

How long should I stay?

To fully experience what KalyaaNa Spa & Wellness Retreat has to offer and allow yourself to wholly absorb the maximum benefits, so that you leave feeling better than you ever thought possible, we recommend a 5-7 night stay. However, you are welcome to add, omit, or change any of the treatments/ activities, length of stay and refine your dietary requirements to suit your budget/ requirements.

 

Do I need to be fit?

No. The KalyaaNa Spa & Wellness Retreat has activities for people of all fitness levels. Prior to arrival you will can discuss your requirements with one of your hosts and this enables us to create a program together which is just right for you physically, emotionally and spiritually.

 

How should I prepare for my visit?

We will send you all the information before you arrive. We recommend that you decrease your intake of coffee, cigarettes and alcohol prior to your arrival to reduce any detoxifying effects (eg. headaches) and start a light exercise program a week or two before if you are not already exercising regularly. A 30 minute walk three times a week is a great start.

 

What should I bring?

Pack comfortable, loose clothing, a warm jacket or jumper for early mornings and evenings, a pair of running or sports/ walking shoes, casual shoes, sunglasses, hat, torch, personal toiletries, sleepwear, umbrella and raincoat and your favourite book.

 

Why am I encouraged to disconnect from technology?

We encourage guests to take a complete break from being connected to the outside world so you can truly refocus on yourself and your wellbeing. Whilst there is wireless and mobile phone reception we ask that you minimise your time on spent on laptops, tablets, IPads and mobile telephones. We understand that unavoidably some guests do need to “touch base” with loved ones and work, and therefore we provide 24/7 access to a landline and limited use of the internet on our business computer during office hours only. If refraining from technology could pose a problem for you during your stay, please contact your hosts on (08) 9761 1420.

 

Can I bring my mobile phone?

Yes, though reception within the retreat may vary depending on your carrier, best service is through Telstra. Most guests receive telephone reception, if not in the retreat, just outside. Your retreat includes a land-line telephone for local calls. We are happy to supply this number to you so that family members can phone in to reach you. However, we do encourage guests to take a complete break from being connected to the outside world so you can truly refocus on yourself and your wellbeing.

 

Are any meals included in the tariff?

Personalized Custom-Designed Retreats, Wellness Retreats, Cleanse & Detox Retreats, Health Retreats, Men’s Retreats and Eco-Adventure Fitness Retreats are all-inclusive with breakfast, lunch, dinner and snacks included.

 

What should I do if I have dietary restrictions?

You can choose to have specific dietary requests if it is needed through your retreat stay. Please note that this is for all meals and dietary needed requests outside of gluten and wheat free, dairy free, vegan, nut intolerance/allergy. We recommend pre-ordering your requests in advance of your stay, in order to ensure availability and avoid disappointment. There is no cost for these requests. If you have food allergies that you would like our chef to be aware of please inform us well in advance of your arrival and we will accommodate your special needs.

 

How do you provide for guests with special/ specific needs (i.e., physical, psychological, emotional, hearing, visual, intellectual or other)?

Extensive discussions at point of sale identify guests with specific needs. Wellness Intake Forms identify and record guests specific needs and/ or requirements. This information is communicated to therapists each retreat during the debriefing/ supervision process to ensure the highest level of professional care and service to our guests. When providing for guests with psychological, emotional and physical health needs, where necessary and with consent we will work alongside the guest’s medical practitioner (e.g., psychologist, psychiatrist, doctor). KalyaaNa has no wheelchair access as the universal design of our property does not allow for direct accessibility. In all cases, if guests are not capable of transferring by themselves we will personally assist them to do so. The Chetanaa suite has a larger floor plan suitable for wheelchairs and we are planning to implement toilets with hand rails, adjustable shower heads, tub seats and hand bars forecast in 2015/16. Guests with intellectual disabilities and the best ways to support their requirements are addressed case by case. Service animals are welcome in all of our locations with closed caption television and smoke detectors with lights in place for visual and hearing impaired guests. A unique blend of fragrant, medicinal herbs and shrubs have been planted in our gardens to provide a sensory experience.

 

Do you serve caffeine or alcohol?

Your wellness experience is specifically designed to enhance your health & wellbeing and therefore the distraction and temptation of health-hindering substances is minimised. We offer some caffeinated beverages as well as decaffeinated coffee & tea, herbal teas and green tea. KalyaaNa is an alcohol free retreat. Alcohol is prohibited and not served.

 

I suffer from anxiety, depression and use prescription meditation, alcohol and other dugs to cope and self medicate.

It is important to understand that KalyaaNa Spa & Wellness Retreat is not a hospital or clinic and therefore we do not operate within the medical model. If you are suffering from an dependency to alcohol, marijuana, prescribed medication or illicit drugs these substances cannot be taken during retreat and KalyaaNa does not recommend a retreat setting for these issues. We are not a mental health facility or drug and alcohol treatment centre but we can offer an excellent retreat program to aid in the underlying causes of your dependencies and a retreat where real change happens long term. If it is found during your retreat program that you are attempting to detox from alcohol and/ or  prescription or illicit drugs, this can be extremely dangerous and detrimental to your health & wellness and you risk your retreat program being cancelled immediately. KalyaaNa embraces a holistic, non-pharmaceutical, personalized custom-designed psychotherapeutic approach using evidence-based treatments. At KalyaaNa we emphasize the mastery of mindfulness, personal responsibility and self-control delivered through personalized one-on-one wellness treatments which focus on that to help your manage your thoughts, feelings, behaviour. KalyaaNa Spa & Wellness Retreat takes is duty of care to guests’ seriously and commits to the responsibility to do no harm including the avoidance of foreseeable, unnecessary harm (nonmaleficence) and to act in the best interest of our guests at all times. KalyaaNa Spa & Wellness Retreat has the right to refuse prospective guests’ acceptance into our retreat programs in circumstances we deem it would not be in the best interests of the guests health, safety and wellbeing. Information provided to us regarding your current health and wellness status must be accurate. We are each responsible for our own experience. We are a health & wellness retreat. This means you can expect to experience only healthy food, a physical detox program, restriction to technology and the modern world and a range of fitness, holistic health and wellbeing activities. It is also expected that you will commit 100% to your program and provide a present and willing nature to be a part of your sessions and program at all times. Commitment = results. KalyaaNa is known for its fast moving self-development approach to wellbeing, so it is to be expected that there may be some personal reflection and work to be done at our retreat.

 

How many people can the retreat accommodate?

As a small private retreat KalyaaNa was designed with couples, individuals and small groups in mind.  In that way we can offer a unique personalized service and level of exclusivity and professionalism rarely found at a wellness retreat.  We can accommodate a group of up to 4 guests

 

How much deposit is required?

Should you wish to make a booking all reservations must be confirmed by payment with a 100% deposit of the total tariff, at the time of making the booking. From the time a booking is made, your payment of the quoted amount confirms you agree to our Cancellation Policy, after which time the terms and conditions of the policy will be deemed to be in effect. Our Cancellation Policy can be found at: http://www.kalyaanawellnessretreat.com.au/cancellation-policy/  Reservations are not confirmed until cleared receipt of the deposit. Payments can be made by Mastercard, Visa, money orders, bank cheque or direct deposit to KalyaaNa Spa & Wellness Retreat. Our bank details are: Bank name: Bankwest; Account name: KalyaaNa Spa & Wellness Retreat; BSB: 306-002; Account number: 0134344. Please use your surname as the narration.

 

How will you confirm my reservation?

All reservations are confirmed once cleared receipt of the 100% deposit of the total tariff into our account. We will then confirm your booking/ reservation by e-mail which will include a retreat timetable (including our Cancellation Policy) and directions directly to the retreat.

 

Should I take out travel insurance?

We recommend comprehensive travel insurance prior to arrival as we know that sometimes plans can change. KalyaaNa Spa & Wellness Retreat is not responsible or liable for any costs associated with any changes to your travel arrangements. Cancellation and administration fees apply for any changes to your booking/ reservation.  Our Cancellation Policy can be found at: http://www.kalyaanawellnessretreat.com.au/cancellation-policy/

*Deposits are non-refundable

*Costs associated with booking  with third parties such as massage therapists, wellness practitioners, florists, car hire etc.

*Medical Evacuation

*Travel delay and alternative transport expenses

*Personal liability

*Additional expenses for accidental injury, sickness and hospitalisation

 

What is the check-in procedure?

Check-in is 2.00pm. You will be greeted & welcomed upon your arrival by host Karen and be given a private tour of the retreat, the KalyaaNa Spa facility (including the Zen Fitness Studio) and Dharma meditation room. Karen will also accompany you to your suite where you will be shown all guests amenities and instructed on everything from how to turn on the heated towel rails and spa to how to use the TV, DVD and docking station equipment. As your treatment orientation will also be conducted at this time it is important that you arrive on time. Should you require a later than 2.00pm check-in please contact your hosts at your earliest convenience on (08) 9761 1420 to make other arrangements, so as not to initiate a no-show.

 

What time is check-out?

Check-out time is no later than 10.00am. We ask that you are respectful of your hosts and other guests and that you adhere to the check-out time.

 

Can I use your spa services if I am not staying at KalyaaNa?

The KalyaaNa Spa facility does operate as a traditional day spa offering beauty spa visitation to the public. What makes KalyaaNa unique, is that it is an exclusively private spa & wellness retreat which offers accommodation as part of a stay.  The retreat is essentially designed for those interested in a travel experience that combines health and wellbeing with delicious cuisine, luxurious home comforts, an extensive range of therapies & healing modalities and rejuvenating spa treatments and all in one! The KalyaaNa Spa delights in bringing guests healing spa and wellness treatments with a focus on lifestyle visitation (i.e., lifestyle transformations concerning fitness, healthy nutrition, massage, art in counselling, weight management and stress management techniques) and spiritual visitation (i.e., spiritual development & enlightenment based on  specific teachings and philosophies such as  a ZenFit Fusion™ session, sandplay therapy, reiki and meditation techniques). When personalizing your custom-designed retreat guests are required to purchase a minimum of two treatments per person at the KalyaaNa Spa.

 

How do I prepare for my wellness spa treatment?

Upon check-in you will be requested to complete guest treatment intake forms. Please complete these forms and return them to your host Karen prior to your first initial treatment. Please allow 15-20mins to fill out the required intake forms. Karen will debrief the therapist regarding your goals and requirements based on the information you supply us and will come and collect you five minutes prior to your allocated treatment time. There are plush robes provided in your suite to change into prior to your scheduled massage treatment. Loose comfortable clothing is advised to be worn for treatments such as sound healing and meditation whilst trainers and clothing adequate for exercise should be worn for your personal training or ZenFit Fusion session. Arriving late for your spa and wellness services will unfortunately limit the time allocated for your treatment; it will lessen the effectiveness and more importantly your pleasure and enjoyment. Whilst we do our best to assist you with unforeseeable circumstances, such as late arrival, we cannot guarantee that changes at short notice to appointment times can be met.

 

KalyaaNa Spa & Wellness Retreat has a NO SMOKING policy – are there areas designated for smoking?

No, the wellness environment encourages guests to make healthy lifestyle choices. Smoking is not allowed anywhere on the property grounds. If you wish to smoke, you will have to walk a short distance off the property. We emphasize the non-smoking nature of our accommodation in all our written material. This consideration was made for the benefit of all guests – please understand that some of our guests are post-cancer patients and cigarette smoke is contradictory to the environment which we have created for health purposes. Thank-you for your understanding.

 

Do you service the retreat suites?

Your private suite is considered your ‘private sphere’ and as such we will not intrude without our guests’ permission. Adequate linen is provided for the days of your stay. With longer stays a change of linen and changeover of towels is provided. We do not offer 24hr service assistance such as in a hotel, though we make every effort to do our best to provide whatever levels of reasonable service you require. Should you wish to have your suite serviced please use the “Please Clean My Suite” or “Do Not Disturb” sign which hangs on your suite door.

 

Do you offer room service?

Yes, room service is available for evening meals only between 6.30 – 8.00pm. Prior ordering (please advise your hosts no later than 4pm) will ensure availability and avoid delay. Please see our dinner menu at: http://www.kalyaanawellnessretreat.com.au/dinner-menu/

 

How long will it take to reach KalyaaNa?

Bridgetown is approx 3 hours drive South of Perth (268kms via Bunbury) or even slightly less if you utilise the new Forrest Hwy between Perth and Bunbury. Follow the Forrest Hwy to Bunbury, at the roundabout turn first left, continue through the first set of lights (Picton Road), then at the second set of lights (Britain Road/ S outh West Highway) turn left. Continue along the South West Highway, through Boyup, Donnybrook, Kirup, Balingup and onto Bridgetown. Upon coming into Bridgetown (before the town centre), turn right into Peninsula Road (opposite the visitor information bay), drive approx 3km past the hospital and the showgrounds (on your right) and Maslin Reserve (on your left). Turn left into Maslin Street, continue along past Maslin Reserve approx 600m. KalyaaNa Spa & Wellness Retreat is on your left, is well sign posted for your convenience and adjoins the reserve.

 

What other transport options are available?

Train and bus are other options which are available if you do not have a car. We will happily provide a complimentary transfer pick up/ drop off service from the Bridgetown town centre. Transfers from Bunbury can be arranged for a small fee. Please feel free to discuss these options when confirming your booking. Check timetables, availability and book your  journey  using the links below.

South West Coach Lines: http://www.southwestcoachlines.com.au/

Transwa: http://www.transwa.wa.gov.au/

 

Is the information I supply private and confidential?

All information remains strictly private and confidential in accordance with our privacy policy. As a guest at KalyaaNa Spa & Wellness Retreat, your presence here is protected with utmost confidence and is the business of nobody else. We therefore decline to divulge information about your presence and stay here should anyone ring inquiring – unless instructed otherwise by our guests. All information provided in Client Wellness Intake Forms is stored as part of our guests health and wellness retreat program and for subsequent contact with guests’ and/ or their medical practitioner only where consent is given prior. The view our Privacy Policy.

 

Can I pay for a gift certificates/ voucher for someone else?

Gift Certificates are a wonderful way to let someone know how special they are! Gift Certificates are available for all occasions or simply as a “thank-you”. Gift Certificates are available to be sent out to any person designated. You can choose to pay for retreat in full or you can simply purchase a Gift Certificate to a specific value of your choice, i.e., say $100, $200, $500 etc. Should you wish to purchase a Gift Certificate it must be confirmed by payment with a 100% deposit of the  total tariff. Payments can be made by Mastercard, Visa, money orders, bank cheque or direct deposit to KalyaaNa Spa & Wellness Retreat. Gift Certificates are not confirmed until cleared receipt of the funds. Once cleared receipt of the funds we will then post the Gift Certificate to the person (name) & address requested outlining the details of the Gift Certificate. Gift Certificates are valid for one (1) year and are not transferable. Reservations/ bookings for redeeming Gift Certificates are subject to availability, cannot be used with any other offer and are subject to conditions. Gift Certificates must be redeemed in full as purchased. To redeem a Gift Certificate for your retreat stay you will be required to return it upon check-in.

 

Are there business facilities?

KalyaaNa has free Wi-Fi and a phone available for external dialling of local calls. Facsimile and photocopying services are available from our office on request. However we encourage guests to take a complete break from being connected to the outside world so you can truly refocus on yourself and your wellbeing. Whilst there is wireless and mobile phone reception we ask that you minimise your time on spent on laptops, tablets, IPads and mobile telephones. We understand that unavoidably some guests do need to “touch base” with loved ones and work, and therefore we provide 24/7 access to a landline and limited use of the internet on our business computer during office hours only. If refraining from technology could pose a problem for you during your stay, please contact your hosts on (08) 9761 1420.

 

How many residences are on KalyaaNa?

There is one residence on a 5 acre property, with a 2 metre gallery separating the retreat residence, KalyaaNa Spa facility and Dharma Meditation Room, plus there is adequate trees and foliage. The retreat suites are situated in the guest wing, separated by a 1 metre hallway and have been designed so that privacy and seclusion has been maximized.

 

Can children stay at KalyaaNa Spa & Wellness Retreat?

The minimum age for guests at KalyaaNa Spa & Wellness Retreat is 18 years.

 

Are pets allowed?

KalyaaNa Spa & Wellness Retreat is designated Land For Wildlife and abounds with wildlife and native birds. Due to the constant presence of native birds, wildlife and KalyaaNa’s resident alpaca’s, sheep and domestic poultry on the property including peacocks, guinea fowl, turkeys, geese, ducks and chickens it is not suitable for family pets.